Please cancel through the Benda Studio booking system so your place can be offered to someone else.

Group classes
Cancel at least 12 hours before class and your booking credit is returned. If you cancel within 12 hours or don’t attend, a pack or casual booking loses its credit. For adult memberships and the Benda Beginnings Welcome Pass, a $15 late-cancellation fee or $20 no-show fee applies.

Benda Babies (+ Mums)
We know plans can change quickly with a baby. Cancel any time before class starts and your credit is returned. There are no late-cancellation or no-show fees.

Benda Teens
There are no late-cancellation or no-show fees for Teens classes. Teens term courses are subject to their course make-up and refund terms.

Privates, Duos & Trios
Please cancel at least 24 hours before your appointment to keep your credit. If you cancel within 24 hours or don’t attend, a prepaid appointment loses its credit; otherwise, the full appointment fee applies.

We don’t offer refunds for missed sessions or late cancellations, except where we make an exception for an emergency.

Membership Cancellations

To cancel your membership after its minimum commitment, email studio@bendastudio.com.au with two weeks’ notice. Most memberships have a three-month minimum. If you’re on a promotional membership, check your membership agreement for its specific commitment and notice terms.

We get it - life happens. To give everyone the full Benda experience, and for your safety, we may not be able to admit you once class has started. Please aim to arrive 5 minutes early.

Packs have different validity periods depending on the product. You’ll find the expiry and activation terms on the pack’s purchase page and in your purchase confirmation. Please check them when you buy so you have time to use all your classes.

Class full? Join the waitlist - they really do work! If a spot opens up, Momence will notify you.

Feeling lucky? You’re welcome to pop by and see if a mat becomes available. We can’t promise a spot, but if one becomes available, we’d love to have you.

Going away or injured? Need a break? You can pause your membership when you need to. Please give us one week’s notice by email or text.

Please let your instructor know about any injury, pregnancy or health condition before class so you can discuss suitable modifications.

Benda is a shoe-free studio. Bare feet or grippy socks are best on the mat, but if an injury means you need to wear shoes, please chat with your instructor.

Pregnant clients are so welcome in our group classes right throughout pregnancy, provided their healthcare professional has cleared them for group exercise. Please let your instructor know before class so you can discuss suitable modifications.