To keep classes fair and running smoothly:

Group Classes
Cancel 12+ hours before → credit returned (packs/drop-ins).

Cancel within 12 hours → lose the credit (packs/drop-ins) or incur a $15 late cancel fee (unlimited memberships/trials).

No-shows → lose the credit or pay a $20 fee (unlimited/trials).

Privates, Duos & Trios
Cancel 24+ hours before → credit returned.

Cancel within 24 hours or no-show → lose the credit or be charged the full fee.

Notes
Please cancel via the Benda Studio booking system online. Unfortunatly we cannot offer refunds for missed sessions or late cancels (emergency exceptions at management’s discretion).

To cancel a membership after the 3-month minimum, email studio@bendastudio.com.au. Membership cancellations take 2 weeks to process.

We get it, life happens — but to allow everyone the full Benda Studio experience (and for your own safety reasons), anyone arriving late may not be admitted to class. Please try to arrive at least 5 minutes before class starting time to ensure a seamless experience.

Class packs do have an expiry date - 3 months for x10 class packs and x5 private packs; 6 months for x10 private packs. Please note, they will be activated upon your first class. Don’t let them go to waste!

If a class is full and you want to join, you will be added to the waitlist. You’ll be automatically added if a spot opens up, and we’ll notify you by email.

Going away? Unable to train? You can freeze your membership Just give us two week’s notice and you can freeze as you need to.

Please let us know about any injuries, pregnancy or health conditions before class. We’ll make sure you’re supported with safe modifications.

Also, we are shoe free in studio, so bare feet or grippy socks are best once you are on the mat!

Unless otherwise specified, our classes are deemed safe up until 12 weeks of pregnancy.